LONDON--(Marketwire - Jul 21, 2011) - Social media consultancy, immediate future, is launching a new training service to help organisations understand how to prepare for and control an online crisis. Through an immersive and life-like simulation exercise, participants are placed in the eye of the Twitter storm, under attack from angry bloggers and face-to-face with an avalanche of consumer questions and demands.
The simulation, which has been tried and tested by Sony Electronics
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